Frequently Asked Questions
Everything you need to know about shopping with Too Cool For School.
Are your products authentic and safe for all skin types?
Yes, all our products are 100% authentic and formulated with high-quality ingredients. While we offer products for various skin types, we recommend checking the ingredient list on the product page or performing a patch test if you have sensitive skin.
How long does shipping take and can I track my order?
Standard shipping typically takes 3-7 business days within the continental US. Once your order is processed, you will receive a confirmation email containing a tracking number to monitor your delivery status in real-time.
What is your return policy for beauty products?
We accept returns for unopened and unused products within 30 days of purchase. Due to hygiene reasons, we cannot accept returns on items that have been opened or tested unless the product is defective.
Do you offer international shipping?
Currently, we ship to select countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout. Please note that customers are responsible for any customs duties or taxes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay for eligible orders.
Are Too Cool For School products cruelty-free?
We are committed to ethical beauty standards. The majority of our products are cruelty-free and we do not test our finished formulas on animals. Please check specific product descriptions for vegan-friendly options.